All of our rings are handcrafted one at a time uniquely for you, so it’s important to choose a comfortable size. Though we highly recommend using our ring sizer (ring sizers are free with your order!), you may also visit a jeweler to be sized. 

We CANNOT resize Titanium or Zirconium rings. Please don’t use online charts, printouts, the dental floss method, or other home sizing methods. These methods are inaccurate and have caused many issues in the past, as you can’t actually FEEL how comfortable that size is.

Want a custom ring?

We require that you please confirm your size by choosing our ‘Send me a ring sizer’ option if your ring order includes:

-Any custom order.

-Custom mountain range.

-Solid gold.

-Inner gold liner or an outer gold band.

Considerations when going to a jeweler:

1) When getting your finger sized, consider the width of the ring you are going to purchase. Wider rings fit more snug than a slim band.

2) Get sized using a ring of the same profile. Note the inside profile of the ring you are looking to purchase, as this can affect the fit. All of our rings have a comfort fit profile.

Should you order the wrong size, there is an exchange fee of $25 for our solid Titanium and Zirconium rings (we cannot resize solid titanium and zirconium rings). We will gladly accept exchanges within 1 week of receiving your purchase. For rings made of solid gold, a gold inside liner or a gold outside band, please see the ‘Resizing - Gold Rings’ section below.

How Size Exchange Service works:

1) Purchase our Size Exchange Service: https://ruggedringwear.com/products/size-exchange-68873

2) We send you a mailing label → Request a Priority Flat Rate Small Box at your USPS location.

3) Once tracking shows it’s on its way to us, we will get your exchange ring in progress.

4) Receive your new correctly fitting ring!

We do our best to complete exchanges in 3 weeks or less.

Rings made of solid gold, as well as rings with a gold inner liner or a gold outer band can be resized for a fee of $50.

How Resizing works:

1) Purchase our Resizing service: https://ruggedringwear.com/products/resizing

2) We send you a mailing label → Request a Priority Flat Rate Small Box at your USPS location.

3) Once we receive your gold ring, we will resize it.

4) Receive your original, but correctly fitting ring!

We do our best to complete resizes in 3 weeks or less

Sometimes work load gets heavy, and messages get backed up. We appreciate all of the inquiries, and will be in touch within 1- 24 hours. We strive to provide excellent customer service, and greatly appreciate the understanding in longer wait times!

Your big day is important to us, so we will never try to push deadlines too close. Our current standard lead time is 1-4 weeks from date of purchase to completion, depending on your chosen style. We have Rush Order options available if you need your ring sooner than the standard lead time. The Rush Order service allows you to claim a higher priority spot in our schedule, and is available at checkout. 

How Rush Order works: 

You may choose -1 week or -2 weeks. Example: if your purchase is set to ship by August 24th, 2022, -1 week pushes your order ship date to August 17th, 2022. Choosing -2 weeks pushes your order ship date back to August 10th, 2022.

Titanium & Zirconium Rings

Yes! Any titanium or zirconium ring can be in a custom width for no additional cost. If you would like your ring in a custom width, feel free to leave me a note at checkout and it will be made to your preference.

Gold Rings

Custom widths on solid gold rings, or rings with an inner gold liner, or an outer gold band may be subject to price adjustment. We will reach out if this is the case.

Mountain Rings

Custom widths on any of our mountain range rings should be kept between 5mm wide and 8mm wide, due to proportions and details of the mountain carvings and engravings.

Inlay Rings

Custom widths on any ring with an inlay will have the placement adjusted to scale, keeping the same properties of the ring.

Exchanges:

If your ring doesn’t quite fit right, we will gladly accept exchanges within 1 week of receiving your purchase. The cost paid will be applied and accounted for on your new purchase. 

Returns:

As each ring is handcrafted one at a time to order, I DO NOT accept returns.

Cancellations:

I will gladly accept cancellations within 24 hours of purchase.

We understand some cases may vary from what is outlined here. If you have any issues with your order, or questions. Please do not hesitate to contact us!